DMXter4 says "not responding" - E1.20 RDM (Remote Device Management) Protocol Forums

dj41354 · November 25th, 2015

1)From the "MAIN MENU" choices, I pushed <DOWN> to get to "MAIN MENU-RDM CONTROLLER" , pushed <YES/Q>
2)From the "RDM CONTROLLER" choices, I pushed <DOWN> to get to "SELECT CURRENT DEV?", pushed <YES/Q>
3)My responder starts flashing it's lights and DMXter shows:
3AFC:00000000 ":."
(NOT RESPONDING)
4) From the "NOT RESPONDING" screen I pushed the <YES/Q> key
(I have to push <YES/Q> from here to get the <RED> key to work.. it doesn't work otherwise)
5) From the "RDM CONTROLLER" choices, I pushed the <RED> key to get "SHORTCUTS"
6) From the "SHORTCUTS" choices I pushed <DOWN> to get "SEND INFO TO USB"
7) Using TeraTerm 4.47 this is what was sent:
PACKET HISTORY
TIME TN CC NAME RESULT CC PID PDL CC PID PDL RTY RQ
22.41 00h SET IDENTIFY DEV BROADCAST 30h 1000h 01h
* 22.48 01h SET IDENTIFY DEV GOOD RESPONSE 30h 1000h 01h 31h 1000h 00h 00h
22.55 02h GET DEV MODEL DESCR RESPONSE TIMED OUT 20h 0080h 00h
34.74 03h SET IDENTIFY DEV BROADCAST 30h 1000h 01h
* 34.82 04h SET IDENTIFY DEV GOOD RESPONSE 30h 1000h 01h 31h 1000h 00h 00h
34.89 05h GET DEV MODEL DESCR RESPONSE TIMED OUT 20h 0080h 00h
36.80 06h SET IDENTIFY DEV BROADCAST 30h 1000h 01h
* 36.88 07h SET IDENTIFY DEV GOOD RESPONSE 30h 1000h 01h 31h 1000h 00h 00h
36.95 08h GET DEV MODEL DESCR RESPONSE TIMED OUT 20h 0080h 00h
37.99 09h SET IDENTIFY DEV BROADCAST 30h 1000h 01h
* 38.06 0Ah SET IDENTIFY DEV GOOD RESPONSE 30h 1000h 01h 31h 1000h 00h 00h
38.13 0Bh GET DEV MODEL DESCR RESPONSE TIMED OUT 20h 0080h 00h
38.64 0Ch SET IDENTIFY DEV BROADCAST 30h 1000h 01h
38.71 0Dh SET IDENTIFY DEV RESPONSE TIMED OUT 30h 1000h 01h
38.78 0Eh GET DEV MODEL DESCR RESPONSE TIMED OUT 20h 0080h 00h
39.52 0Fh SET IDENTIFY DEV BROADCAST 30h 1000h 01h
* 39.60 10h SET IDENTIFY DEV GOOD RESPONSE 30h 1000h 01h 31h 1000h 00h 00h
39.67 11h GET DEV MODEL DESCR RESPONSE TIMED OUT 20h 0080h 00h
40.00 12h SET IDENTIFY DEV BROADCAST 30h 1000h 01h
* 40.08 13h SET IDENTIFY DEV GOOD RESPONSE 30h 1000h 01h 31h 1000h 00h 00h
40.15 14h GET DEV MODEL DESCR RESPONSE TIMED OUT 20h 0080h 00h
41.33 15h SET IDENTIFY DEV BROADCAST 30h 1000h 01h
* 41.40 16h GET DEVICE INFO GOOD RESPONSE 20h 0060h 00h 21h 0060h 13h 00h 01h 00h...
--AT END OF LIST--

CAPTURED PACKET
SC SS LEN ------DEST------ -------SRC------- TN PR MC SUBDV CC PID- PDL DATA----
REQUEST
CC 01 18 3A FC 00 00 00 00 47 44 00 41 44 83 16 01 00 00 00 20 00 60 00 04 45
RESPONSE
CC 01 2B 47 44 00 41 44 83 3A FC 00 00 00 00 16 00 00 00 00 21 00 60 13 01 00 04 00 01 01 52 34 2E 30 04 00 01 00 00 01 00 00 00 05 5C
--AT END OF LIST--

PREVIOUS PACKET
SC SS LEN ------DEST------ -------SRC------- TN PR MC SUBDV CC PID- PDL DATA----
REQUEST
CC 01 18 3A FC 00 00 00 00 47 44 00 41 44 83 16 01 00 00 00 20 00 60 00 04 45
RESPONSE
CC 01 2B 47 44 00 41 44 83 3A FC 00 00 00 00 16 00 00 00 00 21 00 60 13 01 00 04 00 01 01 52 34 2E 30 04 00 01 00 00 01 00 00 00 05 5C
--AT END OF LIST--

RESPONDER TIMING MIN PRV MAX
RESPONSE DELAY IN us 178 178 178
BREAK LENGTH IN us 256 258 258
MAB LENGTH IN us 87 87 90
INTERSLOT TIME IN us 40 45
TOTAL LENGTH IN us 2541 4179 4179
DISC. FIRST ACTIVITY (EMPTY)
DISC. LAST ACTIVITY (EMPTY)
UNICAST 7 / 15
DISCOVER 0 / 0
UNICAST RETRY COUNT 0
NOISE BEFORE BREAK 0
NSC PACKET COUNT 1447

I wanted to get this information off while it was fresh in my mind.. I'll be trying the other suggestions also. Thanks for your help with this.
Doug.

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November 25th, 2015	#4
dj41354 Member Join Date: Nov 2015 Posts: 33	1)From the "MAIN MENU" choices, I pushed <DOWN> to get to "MAIN MENU-RDM CONTROLLER" , pushed <YES/Q> 2)From the "RDM CONTROLLER" choices, I pushed <DOWN> to get to "SELECT CURRENT DEV?", pushed <YES/Q> 3)My responder starts flashing it's lights and DMXter shows: 3AFC:00000000 ":." (NOT RESPONDING) 4) From the "NOT RESPONDING" screen I pushed the <YES/Q> key (I have to push <YES/Q> from here to get the <RED> key to work.. it doesn't work otherwise) 5) From the "RDM CONTROLLER" choices, I pushed the <RED> key to get "SHORTCUTS" 6) From the "SHORTCUTS" choices I pushed <DOWN> to get "SEND INFO TO USB" 7) Using TeraTerm 4.47 this is what was sent: PACKET HISTORY TIME TN CC NAME RESULT CC PID PDL CC PID PDL RTY RQ 22.41 00h SET IDENTIFY DEV BROADCAST 30h 1000h 01h * 22.48 01h SET IDENTIFY DEV GOOD RESPONSE 30h 1000h 01h 31h 1000h 00h 00h 22.55 02h GET DEV MODEL DESCR RESPONSE TIMED OUT 20h 0080h 00h 34.74 03h SET IDENTIFY DEV BROADCAST 30h 1000h 01h * 34.82 04h SET IDENTIFY DEV GOOD RESPONSE 30h 1000h 01h 31h 1000h 00h 00h 34.89 05h GET DEV MODEL DESCR RESPONSE TIMED OUT 20h 0080h 00h 36.80 06h SET IDENTIFY DEV BROADCAST 30h 1000h 01h * 36.88 07h SET IDENTIFY DEV GOOD RESPONSE 30h 1000h 01h 31h 1000h 00h 00h 36.95 08h GET DEV MODEL DESCR RESPONSE TIMED OUT 20h 0080h 00h 37.99 09h SET IDENTIFY DEV BROADCAST 30h 1000h 01h * 38.06 0Ah SET IDENTIFY DEV GOOD RESPONSE 30h 1000h 01h 31h 1000h 00h 00h 38.13 0Bh GET DEV MODEL DESCR RESPONSE TIMED OUT 20h 0080h 00h 38.64 0Ch SET IDENTIFY DEV BROADCAST 30h 1000h 01h 38.71 0Dh SET IDENTIFY DEV RESPONSE TIMED OUT 30h 1000h 01h 38.78 0Eh GET DEV MODEL DESCR RESPONSE TIMED OUT 20h 0080h 00h 39.52 0Fh SET IDENTIFY DEV BROADCAST 30h 1000h 01h * 39.60 10h SET IDENTIFY DEV GOOD RESPONSE 30h 1000h 01h 31h 1000h 00h 00h 39.67 11h GET DEV MODEL DESCR RESPONSE TIMED OUT 20h 0080h 00h 40.00 12h SET IDENTIFY DEV BROADCAST 30h 1000h 01h * 40.08 13h SET IDENTIFY DEV GOOD RESPONSE 30h 1000h 01h 31h 1000h 00h 00h 40.15 14h GET DEV MODEL DESCR RESPONSE TIMED OUT 20h 0080h 00h 41.33 15h SET IDENTIFY DEV BROADCAST 30h 1000h 01h * 41.40 16h GET DEVICE INFO GOOD RESPONSE 20h 0060h 00h 21h 0060h 13h 00h 01h 00h... --AT END OF LIST-- CAPTURED PACKET SC SS LEN ------DEST------ -------SRC------- TN PR MC SUBDV CC PID- PDL DATA---- REQUEST CC 01 18 3A FC 00 00 00 00 47 44 00 41 44 83 16 01 00 00 00 20 00 60 00 04 45 RESPONSE CC 01 2B 47 44 00 41 44 83 3A FC 00 00 00 00 16 00 00 00 00 21 00 60 13 01 00 04 00 01 01 52 34 2E 30 04 00 01 00 00 01 00 00 00 05 5C --AT END OF LIST-- PREVIOUS PACKET SC SS LEN ------DEST------ -------SRC------- TN PR MC SUBDV CC PID- PDL DATA---- REQUEST CC 01 18 3A FC 00 00 00 00 47 44 00 41 44 83 16 01 00 00 00 20 00 60 00 04 45 RESPONSE CC 01 2B 47 44 00 41 44 83 3A FC 00 00 00 00 16 00 00 00 00 21 00 60 13 01 00 04 00 01 01 52 34 2E 30 04 00 01 00 00 01 00 00 00 05 5C --AT END OF LIST-- RESPONDER TIMING MIN PRV MAX RESPONSE DELAY IN us 178 178 178 BREAK LENGTH IN us 256 258 258 MAB LENGTH IN us 87 87 90 INTERSLOT TIME IN us 40 45 TOTAL LENGTH IN us 2541 4179 4179 DISC. FIRST ACTIVITY (EMPTY) DISC. LAST ACTIVITY (EMPTY) UNICAST 7 / 15 DISCOVER 0 / 0 UNICAST RETRY COUNT 0 NOISE BEFORE BREAK 0 NSC PACKET COUNT 1447 I wanted to get this information off while it was fresh in my mind.. I'll be trying the other suggestions also. Thanks for your help with this. Doug.